MAY Management
MAY Management Services has been a trusted partner to Florida HOA and condominium association boards since 1988. What began as a relationship-driven, hands-on management company in St. Augustine has grown into one of Florida’s most established community association management firms — serving 200+ communities and 27,500+ homes across 10 Florida markets.
We were built on two founding principles: strong financial reporting and genuine, accountable service to the boards and residents who count on us. Those principles guide every decision we make today. With five office locations across Northeast, Central, and Southwest Florida, our 125+ employees and 36 licensed Community Association Managers bring deep local knowledge to every community we serve.
At MAY, you don’t have to choose between big-firm resources and small-firm attention. Our 93% CAM retention rate means the progress your board makes never gets reset. Our 15-person in-house accounting team delivers board-ready financials on time, without surprises. And our four-tier management support structure ensures no community manager ever works alone.
Boards choose MAY because we show up — with the right people, the right tools, and a commitment that is built to last.
Services
Services & Information
- Full-Service Community Association Management
Dedicated Community Association Manager (CAM) assignment for your HOA, condominium, or master association. Your CAM handles day-to-day operations, vendor coordination, meeting management, and serves as your board’s primary point of contact — backed by a Community Assistant, General Manager, and Regional Manager.
- Financial Management & Accounting
Comprehensive, in-house financial services including budget preparation and variance analysis, assessment billing and collections, accounts payable and receivable, monthly financial statements, reserve fund oversight, bank reconciliations, annual audit coordination, and tax filing support. Each association is assigned a Client Accountant who works alongside your CAM.
- Board Portal & Technology Access
Real-time board and homeowner access through Vantaca, the industry’s leading community management platform. Board members view financials, track work orders, manage ARC requests, access community documents, and review compliance activity 24/7 from desktop or mobile. Homeowners manage assessments, submit requests, and receive community updates through a dedicated resident portal.
- Invoice Management & Financial Controls
Strongroom invoice management gives your board full visibility into every payable before funds are released. Invoices require co-signature from a designated board officer, and every transaction carries a complete audit trail — no surprise expenditures, no wondering.
- Governance & Compliance Support
Board meeting preparation, agenda management, and draft minutes distributed within 7 days. Florida statute monitoring with annual legal updates for clients and CAMs. New board member orientation, Robert’s Rules guidance, financial literacy workshops, and DBPR-approved board certification seminars.
- Covenant Enforcement & Violation Management
Consistent, documented violation inspections conducted in accordance with your governing documents and Florida statutes. All violations logged and tracked in Vantaca, providing full audit visibility and protecting the association against selective enforcement claims.
- Architectural Review (ARC) Administration
Dedicated ARC Coordinator managing the full submission and review process — application intake, completeness review, meeting preparation, decision letters, deposit management, and builder compliance monitoring.
- Maintenance & Vendor Management
Vendor credentialing including W-9s and insurance certificates, competitive bid management per Florida statute, contract timeline tracking, and work order management through Vantaca from submission to resolution. Capital project coordination including RFP management, bid comparison, and board reporting. In-house Maintenance Technicians available for communities requiring on-site support.
- Transition & Onboarding Services
A structured, board-supervised transition process covering data and document transfer, Vantaca account configuration, financial account setup, vendor contract review, and board platform training. Operational capability established within 60 to 90 days of contract execution, with interim support from day one.
- 24/7 Emergency Response
Around-the-clock answering service for property emergencies, with direct escalation to a live MAY team member. Community-specific emergency response plans developed in coordination with the board so that when emergencies occur, the response is fast, coordinated, and consistent with your community’s priorities.
"If your looking for a place that cares for the safety of their community, look no further May Management is it! I would highly recommend them. Their administration department is great. Working with Diana Gruber at Whisper Creek has been nothing less than amazing she is efficient and kind."
- Amanda Alfonzo
"Good to see successful businesses lasting throughout the years. Started with May Mgmt in the 90s and they have met expectations through the years from our condo complex to a gated home community and now here. Keep up the good work.Nice to get intelligent responses to problems."
- Linda Pellegrino
